We use SFIA, the Skills Framework for the Information Age, which provides a reference model for the identification of the skills tailored specifically for the needs of the IT industry with the emphasis on developing effective Information Systems and making the best use of Information Communications Technologies. Using the SFIA Framework for general guidance Oldfrog Training and Consultancy will help your organisation identify and define different job roles and required skill levels. From these skill levels we will provide advice on how to implement a process that will enable your staff and managers to measure individual effectiveness against your role requirements.
SFIA Skill Categories & Responsibility Levels
The initial stage in the coaching process is an evaluation of the different IT roles within your organisation, which are then mapped onto one or more SFIA Skill Categories. For the identified roles we will specify the appropriate SFIA responsibility levels for each of the skill categories for that role; extending the SFIA Framework levels where necessary to support the roles and skills appropriate to your organisational structure and responsibilities. We take factors such as organisation size and role complexity into account. For example, we have found that large organisations usually have many staff performing distinct duties which map well onto the SFIA framework; whereas smaller organisations typically have a small number of staff with multi-disciplined duties which do not map so cleanly onto SFIA.
Detailed Skill Descriptions
For each identified role and responsibility levels Oldfrog Training and Consultancy will work with your staff to specify the underlying technical and other skills needed for that role at that level. This analysis will enable us to help your staff define an objective means of measuring the skill against the role requirements in order to support a fair and transparent appraisal process.
For the final part of the role definitions we will provide suggested training plans and learning objectives that will enable your staff and managers to understand the process for continuous professional development.